Privacy Policy

At Aura Spaces Cleaning, accessible from auraspaces.com.au, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Aura Spaces Cleaning and how we use it.

1. Information We Collect

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

• Contact Information: Name, phone number, email address, and home or office cleaning address.
• Payment Information: Financial details to securely process bookings (processed via third-party secure payment processors).
• Technical Data: IP address, browser type, time zone, and interactions with our website.

2. How We Use Your Information

We use the information we collect in various ways, including to:

• Provide, operate, and maintain our website and services.
• Improve, personalize, and expand our website capabilities.
• Understand and analyze how you use our website.
• Develop new services, features, and functionality.
• Communicate with you, including for customer service, updates, and marketing.
• Process your transactions and schedule your cleanings safely.

3. Cookies and Web Beacons

Like any other website, Aura Spaces Cleaning uses "cookies". These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.

4. GDPR Data Protection Rights

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

• The right to access – You have the right to request copies of your personal data.
• The right to rectification – You have the right to request that we correct any information you believe is inaccurate.
• The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
• The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.

5. Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at info@auraspaces.com.au or call 0411 681 788.